INTRODUCTION
This Ragile Privacy Policy (referred to as the “Privacy Policy”) provides information on the collection, use, retention, security, and sharing (collectively referred to as “processing” or “process”) of personal information by Ragile Networks Inc. and its subsidiaries (collectively, “Ragile,” “we” or “us”) in connection with your use of this Ragile website (www.ragilenetworks.com, referred to the “Ragile Site”) or your submission of personal information through third-party websites, mobile applications, and social media pages that link to this Privacy Policy (collectively, the “Third-party Site”). The Ragile Site and Third-party Site are collectively referred as the “Services” hereafter. This Privacy Policy also explains the privacy rights you have in relation to these activities.
This Privacy Policy applies to Ragile’s processing of your personal information. Use of the Services constitutes acknowledgment and, where applicable, consent to our collection and use of your personal information as outlined herein.
When interacting with the Services, you may also connect with non-Ragile websites, services, social networks, applications or other features. Other parties rather than Ragile may process your personal information while you use these non-Ragile services. Ragile does not have any control over these non-Ragile services. We encourage you to review the privacy policies of these other parties before using these non-Ragile services.
PERSONAL INFORMATION WE COLLECT
Your Contact Information
We collect your contact information when you contact us by using a “Contact Us” page on the Ragile Site, registering an account, sending us an e-mail, applying for a job, or otherwise you providing your contact information directly to us. The contact information includes without limitations to your first and last name, phone number, company name/address/country, email address, etc. We may also receive your contact information from other publicly and commercially available sources, as permitted by law. For example, we may obtain those information from the website forms that you fill out on Ragile’s Facebook page.
Your Interests and Preferences
We collect your interests and preferences through the “Contact Us” page on the Ragile Site, email, live chat, phone call, or technical tools (e.g., cookies) in order to analyze and provide you with information, products or services that you may be interested in.
Your Device, Browser, and Network Data
Our servers automatically collect your device, browser, and network data through the use of cookies and similar technologies and store your preference essential to the Ragile Site for purposes of, such as, personalizing content and ads, and analyzing the traffic of the Ragile Site. These data sets may include aggregate and user-specific information on which pages users access, your device’s and/or browser’s type, brand, manufacturer, model, and version, and your default device settings including a default browser, the unique identifier for your device, an IP address, a broad geographic location, and other technical information.
PURPOSE FOR COLLECTING YOUR PERSONAL INFORMATION
We require this information to understand your needs and provide you with a better service. In particular, we collect this information for the purposes of:
• responding to website inquiries;
• providing you with information, products or services that you request from us;
• delivering functionality of the Ragile Site, e.g., create and manage your personal account;
• delivering business insights and email marketing communications based on your preferences;
• personalizing content and ads, and analyzing website traffic;
• analyzing, and improving the use, function and performance of the Ragile Site;
• managing the security of the Ragile Site, networks, and systems;
• securing new employment;
• complying with applicable laws and regulations; and
• conducting internal audits and investigations.
RETENTION OF YOUR PERSONAL INFORMATION
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our rights and agreements.
HOW INFORMATION IS SHARED
Sharing within Ragile
Information about you may be shared within Ragile’s subsidiaries
Sharing with third-parties
We may share personal information with the following third parties for a business and commercial purpose:
• Third-party service providers in order for those service providers to perform business functions on behalf of Ragile. For example, we may share your personal information with third-party email distribution systems such as the Electronic Direct Mail platform to enable the distribution of our promotion emails;
• Relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings);
• Law enforcement agencies and courts as required by law or court, in order to comply with a subpoena or other legal process.
When third parties are given access to your personal information, we will take appropriate contractual, technical and organizational measures designed to ensure that your personal information is processed only to the extent that such processing is necessary, consistent with this Privacy Policy, and in accordance with applicable law.
Some of the information we collect via the Services (standing alone or in combination with other data sets) may qualify as “personal data” under the data protection law in the European Union (EU) or European Economic Area (EEA). The personal information that users in the EU/EEA submits may be send to and/or stored on secure servers located in the United States of America and may be transferred by us to our subsidiaries or to the third parties, who are situated outsides the United States of America, or elsewhere outside the EU/EEA and may be processed by staff operating outside the EU/EEA. We will ensure that any transfer of personal information from countries in the EU/EEA to countries outside of the EU/EEA will be protected by appropriate safeguards, for example by use of standard contractual clauses or other legally accepted means. By using any of the Services or providing us with your information you consent such transfers.
HOW IS YOUR PERSONAL INFORMATION SECURED
Ragile has implemented security features to prevent the unauthorized release or access, unlawful destruction, and accidental loss of personal information. Please note, however, we cannot guarantee the protection of your information against loss, misuse, or alteration. Accordingly, Ragile is not responsible for the security of information transmitted via the Internet. For more private communication, you can contact Ragile by telephone numbers provided on the Ragile Site.
USE OF COOKIES AND OTHER WEB TECHNOLOGIES
Like many websites, Ragile uses automatic data collection tools, such as cookies. These tools collect certain standard information that your browser sends to us (e.g., IP address, MAC address, clickstream behavior, and telemetry). These tools help make your visit to the Ragile Site easier, more efficient, and personalized. We also use the information to improve the Ragile Site and provide greater service and value.
We may partner with third parties to display advertising on our website and to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies in order to provide you with advertising based on your browsing activities and interests. You may opt out of this advertising; however, generic, non-personalized ads will continue to be displayed.
For more information, see Ragile Cookie Policy.
YOUR RIGHTS TO ACCESS AND MANAGE YOUR PERSONAL DATA
We provide multiple choices in respect of the information we process about you:
• Access and disclose your information
You can request us to access and/or disclose to you the categories and specific pieces of personal information which we collected.
• Delete personal information
You can ask us to delete any personal information about you which we have collected.
• Opt-out of our use or sharing of your personal information
You may withdraw consent you have previously provided for the processing of information about you.
• Change or correct personal information
You can edit some of the information about you. You can also ask us to change, update or correct information about you if it is inaccurate or out of date.
• Stop or restrict use of personal information
You can ask us to stop using all or some of the information about you or to limit our use of it.
You can exercise these choices by sending a request through the “Contact Us” page of the Ragile Site or contact Data Protection Officer via zoe.xu@ragile.com.
CHILDREN’S INFORMATION
The Services are intended to be used by adults and corporate entities interested in Ragile. They are not intended for children, and Ragile does not knowingly collect or store personal information about children under the age of 16.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy was last updated on August 10, 2020. However, the Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or our processing of personal information, please send through the “Contact Us” page of the Ragile Site or contact Data Protection Officer via zoe.xu@ragile.com.
